MM
Magdeline M
1 reviews | Active since Jun 2020
21 Dec 2024, 14:42
Contrcact expired in August
My contract with the said company ended in August 2024. They sent me an email in June to inform me that August will be my last debit order. Then on the company kept on sending me whatsApp messages to renew or decline the contract, I kept on declining but to my amazement they are still debiting my FNB account for the expired contrat which I did not renew. Can you please help me cancel the contract officially and be refunded.
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OnAir TV's replyOfficial
23 Dec 2024, 09:06Hi Magdeline
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply23 Dec 2024, 09:06
Official
Hi Magdeline
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team