SM
Sandy M
1 reviews | Active since Jul 2019
14 Mar 2023, 07:52
Continuous deductions from my account.
Continuous deductions from my account even after I called Onair TV and spoke to Jamie Nunnian who assured me that the debit order (of R78) will be cancelled and cancellation confirmation will be sent but that never happened. Jamie Nunnian asked me to write a good review for a good service, it turns out that the good service was no so good after all am still being debited every month.
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OnAir TV's replyOfficial
14 Mar 2023, 09:07Good Day Sandy,
Thank you for reaching out to us, we sincerely apologize for the inconvenience caused to you, we will escalate to our Customer Care Team who will investigate with our billing department and get back to you soonest!
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we sincerely apologize for the inconvenience caused to you, we will escalate to our Customer Care Team who will investigate with our billing department and get back to you soonest!
Kind Regards,
OnAir TV Team
OnAir TV's reply14 Mar 2023, 09:07
Official
Good Day Sandy,
Thank you for reaching out to us, we sincerely apologize for the inconvenience caused to you, we will escalate to our Customer Care Team who will investigate with our billing department and get back to you soonest!
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we sincerely apologize for the inconvenience caused to you, we will escalate to our Customer Care Team who will investigate with our billing department and get back to you soonest!
Kind Regards,
OnAir TV Team