PS
Philane S
1 reviews | Active since Mar 2016
13 Mar 2023, 14:06
Continuous deductions from my account
OnAir Tv is still deducting R79 from my account even after months their contract lapsed. When trying to call them no one picks-up the phone.
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Replies (2)
OnAir TV's replyOfficial
13 Mar 2023, 14:23Hi Philane
Thank you for reaching out to us you may have been debited for Value Added Services agreed to over the sales call. Our Customer Care Team will listen to the sales call and if you did not agree to the Value Added Services, you will be refunded.
Your details will be escalated to our Customer Care Team who will be in touch soon.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us you may have been debited for Value Added Services agreed to over the sales call. Our Customer Care Team will listen to the sales call and if you did not agree to the Value Added Services, you will be refunded.
Your details will be escalated to our Customer Care Team who will be in touch soon.
Kind Regards,
OnAir TV Team
OnAir TV's reply13 Mar 2023, 14:23
Official
Hi Philane
Thank you for reaching out to us you may have been debited for Value Added Services agreed to over the sales call. Our Customer Care Team will listen to the sales call and if you did not agree to the Value Added Services, you will be refunded.
Your details will be escalated to our Customer Care Team who will be in touch soon.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us you may have been debited for Value Added Services agreed to over the sales call. Our Customer Care Team will listen to the sales call and if you did not agree to the Value Added Services, you will be refunded.
Your details will be escalated to our Customer Care Team who will be in touch soon.
Kind Regards,
OnAir TV Team
PS
Philane S's updateReviewer Update
13 Mar 2023, 15:19Thank you for quick response. The main problem I can not get hold of the office. On one pick up the phone. Why would I agree on value added and what are benefits for it.
PS
Philane S's update13 Mar 2023, 15:19
Reviewer Update
Thank you for quick response. The main problem I can not get hold of the office. On one pick up the phone. Why would I agree on value added and what are benefits for it.