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refiloe D
1 reviews | Active since May 2013
02 Nov 2022, 17:23
CONTINUED PATHETIC SERVICE
I just received the message below. Please direct it to the correct person because i have no account with you.
FINAL NOTICE! We have not received a payment on your OnAir account in the last 6 months. Please Pay R119.00 today to avoid attorney handover. Make an immediate payment by clicking on the link https://swiffy.co.za/u/D4kd17rH or pay via Banking Details: ABSA Acc Number *** Branch 632005.Ref:OA-***5-1
Helpful (0)
Replies (6)0
Replies (6)
OnAir TV's replyOfficial
03 Nov 2022, 08:02Good Morning Refiloe, we are sorry to hear about this, we have escalated your query to our Customer Care Team to assist you.
Kind Regards,
OnAir Tv Team
Kind Regards,
OnAir Tv Team
OnAir TV's reply03 Nov 2022, 08:02
Official
Good Morning Refiloe, we are sorry to hear about this, we have escalated your query to our Customer Care Team to assist you.
Kind Regards,
OnAir Tv Team
Kind Regards,
OnAir Tv Team
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refiloe D's updateReviewer Update
03 Nov 2022, 10:35I will wait for the call since you never respond to any queries or complaints. In the last two months you blacklisted me as having missed a payment which was not correct and this affected my credit score. Please update your records as you are really inconveniencing me.
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refiloe D's update03 Nov 2022, 10:35
Reviewer Update
I will wait for the call since you never respond to any queries or complaints. In the last two months you blacklisted me as having missed a payment which was not correct and this affected my credit score. Please update your records as you are really inconveniencing me.
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refiloe D's updateReviewer Update
03 Nov 2022, 10:36I will wait for the call since you never respond to any queries or complaints. In the last two months you blacklisted me as having missed a payment which was not correct and this affected my credit score. Please update your records as you are really inconveniencing me.
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refiloe D's update03 Nov 2022, 10:36
Reviewer Update
I will wait for the call since you never respond to any queries or complaints. In the last two months you blacklisted me as having missed a payment which was not correct and this affected my credit score. Please update your records as you are really inconveniencing me.
OnAir TV's replyOfficial
03 Nov 2022, 10:50Hi Refiloe, our Customer Care Team will investigate and call you as advised thank you, your query has ben escalated.
OnAir TV's reply03 Nov 2022, 10:50
Official
Hi Refiloe, our Customer Care Team will investigate and call you as advised thank you, your query has ben escalated.
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refiloe D's updateReviewer Update
04 Nov 2022, 15:52One of your consultants called early this morning (4/11/22) to explain that i have an outstanding balance on my contract which ended almost a year ago. I requested a statement for history of payments, well i'm still waiting even now at 15:50. :(
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refiloe D's update04 Nov 2022, 15:52
Reviewer Update
One of your consultants called early this morning (4/11/22) to explain that i have an outstanding balance on my contract which ended almost a year ago. I requested a statement for history of payments, well i'm still waiting even now at 15:50. :(
OnAir TV's replyOfficial
07 Nov 2022, 08:20Hi Refiloe, please advised if you have received this statement yet?
OnAir TV's reply07 Nov 2022, 08:20
Official
Hi Refiloe, please advised if you have received this statement yet?