CONSULTANTS ARE ******** LIKE THEIR COMAPNY

I got my ultra decoder but to my surprise I need to have a dstv subscription in order to use Netflix on it, your consultant assured me that is not the case, I specifically told him that I no longer have a dstv subscription and he said it's fine I'll be able to watch Netflix, if that is the case then you can come and collect your ultra I will not pay for it, your people are lying to clients, I want feedback asap coz I will not pay for this, and now I'm being told to pay a fee for collection that will never happen your consultant will pay that fee as i have repeatedly asked if he was sure coz i never want to have my dstv active. you don't even have the decency to call you send stupid emails, you messed with the wrong person, i will contact the ombudsman and the newspaper about your ****.