Confused customer don't know whats happening

Most pathetic service ever these people handed me over i never skipped one payment i only owe R1200 i tried to pay my account only to find out from mbd attorneys that on air has taken my account back to mo longer be on mbd what the hell is happening i need a response urgently on this who must i pay and why was i removed so that you can sponge more money out of me im already mourning the death of my husband who was killed 31st December 2024 and you want to give me more grieve. People this is a warning be careful of this company they not honest they just ***** from you i need a solution ASAP