VV
Vanessa V

1 reviews | Active since Aug 2024

19 Aug 2024, 08:28

Confirmation Message *Business Name:* OnAir TV *Review:* Good morning

Confirmation Message *Business Name:* OnAir TV *Review:* Good morning. I was assisted by Ms Nqobile Mkwanda on 13th August 2024 regarding a debit order. I guess as customers we tend to get our backs up when it comes to payment methods and I will admit our interaction did not take off well with me bombarding Ms. Mkwanda with numerous questions. To my surprise she was patient, explained in detail the process in place and set my mind at ease.. Our conversation concluded with me being extremely satisfied. I am most appreciative of the manner in which my query was resolved. A huge thank you to Ms. Mkwanda on providing me with superior customer service. Thank you mam. Regards Vanessa

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Replies (1)
OnAir TV
OnAir TV's reply23 Aug 2024, 17:26
Official
Good day Vanessa


Thank you so much for sharing your experience. We appreciate the awesome feedback.

Kind Regards
OnAir TV Team