WS
Willem S

1 reviews | Active since Nov 2013

01 May 2024, 07:17

COMPLAINT

This company is ******** and have a dont care attitude. The employees either neglect to answer your inquiry or deal with it about a week late. I have never missed a payment with them because I signed a debit order. I am now listed as a defaulter and they are refusing to correct their error of listing me. They promised to rectify this mishap but every month when I receive my credit score the results are still the same that I'm in arrears which caused my credit score to look like I'm not paying. I will never recommend this company to anyone

0
Replies (1)
OnAir TV
OnAir TV's reply02 May 2024, 10:09
Official
Hi Willem

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team