1 reviews | Active since Jan 2016
Complain
On Air is a very unprofessional company, the customer services is so bad, I requested them to come collect the decoder they send me, now is not working it needs signal, when I call onair they say I must call multichoice for signal, to find that need to pay for the signal, they are lying to say they have partnership with Multichoice they are lying, the decoder was delivered late and they debited the money without the decoder, I had to cancel the debit because I was not going to pay for decoder I do not have, now they want to force me to pay for something I have never used, they are threatening me with Final Notice, and they put me on credit bereau that I am owing them, I am planning to report the company to Ombudsman, they are full of sugar coating clients to lue them to buy this product is not fair, they say after seven 7 days you are stuck with the product you cannot return it back how can you be forced to have a product that you cannot use but at the end they want your money
Pls help to deal with this Onair TV is misleading people and lies
Rosemary
Thank you for reaching out to us, we will escalate to our Customer Care Team who will contact you in order to resolve and close your query.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team who will contact you in order to resolve and close your query.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team who will contact you in order to resolve and close your query.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team who will contact you in order to resolve and close your query.
Kind Regards,
OnAir TV Team
We have escalated to our Team who will be in touch soonest to assist you to a closure.
Kind Regards,
OnAir TV Team
We have escalated to our Team who will be in touch soonest to assist you to a closure.
Kind Regards,
OnAir TV Team
