**** COMPANY & **** CONSULTANTS! VRYHEID BRANCH

This company has **** consultants, My grandmother was called by one agent who misinformed my pension earning 65 year old grandmother and told her that her DSTV has expired and they have to purchase a new one. The consultant proceeded to let mt grandmother know that they will be debit her account for decoder + channels which was utterly incorrect.

I tried for a good month before I was able to process a cancellation however it has been 2 months now since the contract was cancelled but they have not come to collect their decoder.

This is my final step in taking to them, because everytime I do they say that they will pick up the decoder in about 3-5 business days then later moved to 10-20 business days. still no word from them.

And what makes this worse is that the debit order on my grandmother's account is still taking money.