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Thandazo C

1 reviews | Active since Apr 2018

06 Jun 2022, 20:45

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I am writing this because I am an unhappy client of OnAir

I feel very ******* because I had a contract with the company . I signed in for an Explora Decoder that could record and i was told there wouldn't be any more charges for it as I had a deal with them.

We agreed on a certain amount of monthly installments which was meant to last for only a year but then the company is still purchasing those installments under my contract Everytime I try to enquire about it I am told I have two accounts ...or I have only one and there is another one left for me to pay.This has been going on for years now I feel ****med , trapped and bamboozled of my money because this affects my finances...I NEED TO BE HELPED,I NEED MY MONEY BACK.

I have tried to call but no answer

THAMI CAKA ***

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Replies (1)
OnAir TV
OnAir TV's reply08 Jun 2022, 09:44
Official
Hi Thamsanqa, 

We apologize for any inconvenience that we may have caused. 

Please allow for us to investigate the matter thereafter a consultant will be in contact with you. 

Kind Regards,