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Ndileka N
1 reviews | Active since Sept 2011
07 May 2023, 09:31
Charged for canceled contract
They keep debiting my account for service that they never deliver. I canceled the contract within 7 days and paid for cancelation fee but they still debit my account. When I asked for refund they refuse to give me. Stay far away from this company they don't value customers.
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Replies (1)
OnAir TV's replyOfficial
08 May 2023, 11:57 Good Day Ndileka,
Thank you for reaching out to us, we will escalate to our Customer Care Team, as you may have been debited for value added services, our Team will listen to the call recording and if you did not agree, you will be refunded.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, as you may have been debited for value added services, our Team will listen to the call recording and if you did not agree, you will be refunded.
Kind Regards,
OnAir TV Team
OnAir TV's reply08 May 2023, 11:57
Official
Good Day Ndileka,
Thank you for reaching out to us, we will escalate to our Customer Care Team, as you may have been debited for value added services, our Team will listen to the call recording and if you did not agree, you will be refunded.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, as you may have been debited for value added services, our Team will listen to the call recording and if you did not agree, you will be refunded.
Kind Regards,
OnAir TV Team