PN
Pamela N
1 reviews | Active since Jun 2018
27 May 2024, 07:27
Cancelled contract but still taking debit orders
Please will you urgently return 3 debit orders of R259 each, that you have taken from my account for a service that was cancelled due to misrepresentation of your sales consultant. You collected the device but you are still debiting my account. Speaking to Dillon from customer service is useless. He makes promises to call back and never does. Please can you urgently return my money. Thanks
Helpful (0)
Replies (3)0
Replies (3)OnAir TV's replyOfficial
27 May 2024, 08:59Hi Pamela
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply27 May 2024, 08:59
Official
Hi Pamela
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
PN
Pamela N's updateReviewer Update
27 May 2024, 09:01Thanks for your response. I will be awaiting your call.
PN
Pamela N's update27 May 2024, 09:01
Reviewer Update
Thanks for your response. I will be awaiting your call.
OnAir TV's replyOfficial
27 May 2024, 12:07We will be in contact shortly.
OnAir TV's reply27 May 2024, 12:07
Official
We will be in contact shortly.
