Cancellation of Rescue Box - R105

Contract has expired and fully paid up and then my bank account is debited with R105 for Rescue Box. Contacted the call centre since July 2025 for cancellation and to stop the debit order - Ref *** and to date none has been done. OnAir continues to take my money with no refund and repeatedly telephonically confirming that the Rescue Box cancellation has been done . What's so ********* is that my enquiry is not taken from the inception of the enquiry but, by the last phone call you make to the call centre . OnAir TV keep calculating a further 30days from the last call you make and take that date as the new cancellation date irrespective of when the enquiry was made and continue to take my money .

I have now also logged a complaint to Independent Communications Authority of South Africa as I have now exhausted all avenues and I need this to be resolved.