JP
Johan P
1 reviews | Active since Jul 2015
30 Jul 2015, 11:46
Cancellation of order
Onair TV has a sales track (pitch) that is intended to trick customers into believing they are calling you from DSTV or Multichoice. I was phoned yesterday by a telesales person who insinuated that I was a valued long time customer and that my current PVR decoder will soon no longer be supported and serviceable, in turn offering me an Explora Decoder. I have cancelled this order via email within a few hours of establishing the misrepresentation and ambush marketing. I will not be paying any cancellation fee as I am entitled to a cooling off period as per the CPA. It is disgusting the way they are tricking people.
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Replies (1)OnAir TV's replyOfficial
30 Jul 2015, 12:06Hello JohnniX,
We do apologize for the inconvenience caused to you, Please be advised that you will be contacted shortly and assisted.
Kind Regard,
OnAir TV Team
We do apologize for the inconvenience caused to you, Please be advised that you will be contacted shortly and assisted.
Kind Regard,
OnAir TV Team
OnAir TV's reply30 Jul 2015, 12:06
Official
Hello JohnniX,
We do apologize for the inconvenience caused to you, Please be advised that you will be contacted shortly and assisted.
Kind Regard,
OnAir TV Team
We do apologize for the inconvenience caused to you, Please be advised that you will be contacted shortly and assisted.
Kind Regard,
OnAir TV Team
