Cancellation and Bad Service

Hi

This is the email I sent them

Hi This is a complaint

I called the call centre on Monday and requested them to come take the explora back as my mum is a pensioner and does not need it.

Its Friday today and it's still not collected to make it worse they moved my mom's channels from her previous decoder to the new decoder

I spent over R100.00 on airtime trying to call multichoice to help my mum with no luck

This is an inconvenience and my mum is a PENSIONER how do you expect a pensioner to pay over R500.00 for tv subscription for crying out loud she is 69 years

Angrybird

Rosina

this is the second email Hi

Reference number is ***

And if you had looked at the subject line I included my mums id which is ***

how do you go on and sell to a pensioner who is Bipolar and is on medication, my mom doesn't know what's happening

I need an explanation on ASAP *** or email me on *** alt rosina.rabo*******