1 reviews | Active since Feb 2024
Cancelation of the order OA-***3-1
I hereby wish to report On Air TV. They called me today on the 25th of March 2024 to promote a product with the ref OA-***3-1 claiming that they are working with multichoice DSTV , after few minutes after checking if they have a relationship with multi-choice as they claim, it was a false representation. I wrote an email immediately to cancel the order but they kept on proceeding with the transaction. See the messages below I obtained from them and my responses. Hi Kimera Rebby I have cancelled this order but still receiving the below messages. Please cancel this order with immediate effect. 1.OnAir TV: Hi Mmatladi Elizabeth, your order ***3 has been placed. Click to view your order and get started: http://i.eoco.co.za/gyqpe. Queries: ***/ ***. 1.Your OnAir TV order is with courier. Please ensure you have a copy of your ID available for the delivery to occur. *** Queries On Air 2.Your OnAir TV order ref no OA-***3-1 has been dispatched from our warehouse. Your waybill number is ***. Queries On Air 3.Great news! Your OnAir TV upgrade ref no. OA-***3-1 has been successfully captured on our system. Queries On Air Why do u keep on proceeding with this order. You said I have 7 days to cancel, I only spoke to you today on the 25th of March 2024, and cancelled today. But you keep on forcing me into your service. Kind Regards Mmatladi Letsoge
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
