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Had a 36-month contract with OnAir TV for an Explora Ultra decoder, paying R259.00 every month. The contract concluded on March 15, 2026. I even demanded a paid-up letter as proof that our contract had ended. A paid up letter was emailed to me. As we speak, OnAir TV has deducted R259.00 additional R115.00; I'm not sure what this deduction is for. I went to my bank app and discovered that the same sums were debited in March 2026, but the only amount I was aware of for March 2026 was R259.00. I tried to reverse but the bank app wouldn't let me. I tried phoning, but the line was not in use; I simply received audio instructions. There has been no response via WhatsApp or email. The irony is that OnAir can answer to Hellopeter reviews but cannot respond to their clients' calls and texts. What you're doing is unprofessional and *****ing.