Call center

<p>Morning</p> <p> </p> <p>I have been trying to get hold of the insurance department since 08:00 this morning. I get transferred all over the place had to phone back a couple of times due to incompetence. Now I have been holding on for 30 Minutes to get to speak to consultant. To me your customer service stinks!!!. I have been paying every month for my decoder and now I have to battle just to get thru to someone who can help me. Unacceptable!!! </p>