big ****mers of a company

The worst ****mers in South Africa. Their sales lady called me and upon discussion. I asked her if the R289 package is inclusive of the DStc subscription for the channels and she said yes, the only amount i will pay is R289. Now when i wanted to activate their decoder, Multichoice advised that i need to pay OnAir's subscription and a a charge for the DStv package. I immediately called OnAirTV to dispute this, i've been calling them endlessly with numerous reference numbers but i'm failing to get assistance. Today i spoke to this rude lady names Vanetta, she literally hanged up the phone in my ear. I requested a recording of the sales call but they are refusing to provide me with one, what is the use of saying calls are recorded if only they benefit from listening to calls however when a dispute is raised, they refuse to provide us consumers with a recording and insist that i need to pay this outstanding subscription that they **** on. All i want is to cancel this useless package and for them to take back their decoder. Mind you, i started making these follow ups on the 15/04/2025 till today, this matter is not resolved and all they do is want to collect money from my account. Can you please cancel this useless package and take back your decoder.

This will not end here, i have also lodged a complaint with the NCR and the CPA