CR
Cheryl-Anne Rodrigues
1 reviews | Active since Sept 2025
30 Sept 2025, 15:40
Beware of OnAir
OnAir sold me a lie! The agent told me all the apps would be included without any additional charges, I only have to pay R189 per month x 24 months, after which I would own the device and continue my subscriptions for free. Absolute lies! I have complained on the 3rd of September, they said they would get back to me within 7 to 14 days. More lies! I have phoned them countless times and no one got back to me. But they're quick to try debit my account and contact me with threats about my credit score being affected! But no one can look into the lies and cancel my account! So dissapointed and frustrated with this ********* behaviour!
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Replies (1)OnAir TV's replyOfficial
01 Oct 2025, 08:10Hi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply01 Oct 2025, 08:10
Official
Hi
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
