Bank account still being debited after contract ended and paid up letter was emailed to me.

Do not take any product from them ,firstly its cheaper to buy it yourself than to sign up for a contract. I have major regrets in dealing with OnAirTV. Received a paid up letter yet my bank account have been debited for two months now since my contract ended. Battling to get my refund , empty promises. I called and spoke to numerous individuals yet still waiting for my refund. Also still waiting for them to cancel the debit order mandate from their end. I would never ever take any product with them again as they are good to take your money but do not put in effort when it comes to refunds.