Banana Company Management

Very bad company,big time ******. If you’re looking for a stress factor to keep you busy then entertain them 🤞on the 24th March 2025 I got a call from one of their agents offering me their special for the decoder,she was in a huge rush for me to take the offer and very persistent. I questioned why I had to give my account number if I was to only pay after receiving the decoder then the lady made me speak with her manager who also didn’t give me a valid reason. After giving my account number the call was cut which was when I was able to do my own research and found that I would still have to pay my DSTV subscription fee which the agent for OnAir TV had said I would no longer pay. Also found that they had added services which require more money that I wasn’t informed about. Thereafter I did not accept their debit order mandate but sent them an email to cancel my contract. On the 25th March 2025 I woke up to a shocking mandate being accepted for a debit order by them . Sent them an email on the 25th,called numerous times and was advised to not accept the decoder upon arrival from courier company as a form of cancellation. Did that but my account was still debited on the 31st of March🤷♀️ It’s the 1st of April, as per telephonic communication on our last call with an agent from them I was informed that someone from the cancellation department would be in contact with me but I’m yet to receive that call. I just sent them an email but I don’t expect anything positive from those ******. Only option now is to physically go to their offices and hit them with a lawsuit for the banana company they’re running there.

Would not recommend anyone to deal with them