Bad service

I don't even know where to begin because there is a lot that goes on with this company, no sense of being client oriented, no response when you call you get greeted by a robot that doesn't even have a clue of our frustrations. I returned their device after numerous follow ups and they still went and debited my account which is very annoying and they still have the ordecity to email me that I missed a payment cause I reversed it. The next thing it will reflect bad on my credit profile for their incompetence and I made it clear that I return their device well in time to avoid this can't they see that I did not even activate their service how pathetic. You only pushing sales at people expenses the consumer protection act allow a client to return the product within 7days of purchase so why is it not applicable to your company