GM
Gopolang M
1 reviews | Active since Jun 2021
23 Jun 2021, 09:46
Bad Service
Hi on Air Tv have been trying to get a hold of you guys but I select your billings department since I received a letter from MBD attorneys , I struggle to understand how you guys handed me over while I am paying my account monthly.I have not even received one phone call from you guys regarding any defaults.This is totally unacceptable is this how you conduct your business? Query ***
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Replies (2)
OnAir TV's replyOfficial
23 Jun 2021, 13:03Good Day Dear Customer,
We acknowledge receipt of your query - we sincerely apologize for any inconvenience caused.
We have escalated your query to our Billing Department and they will be in contact with you shortly!
Thank you,
Kind Regards,
OnAir Team
We acknowledge receipt of your query - we sincerely apologize for any inconvenience caused.
We have escalated your query to our Billing Department and they will be in contact with you shortly!
Thank you,
Kind Regards,
OnAir Team
OnAir TV's reply23 Jun 2021, 13:03
Official
Good Day Dear Customer,
We acknowledge receipt of your query - we sincerely apologize for any inconvenience caused.
We have escalated your query to our Billing Department and they will be in contact with you shortly!
Thank you,
Kind Regards,
OnAir Team
We acknowledge receipt of your query - we sincerely apologize for any inconvenience caused.
We have escalated your query to our Billing Department and they will be in contact with you shortly!
Thank you,
Kind Regards,
OnAir Team
GM
Gopolang M's updateReviewer Update
25 Jun 2021, 12:44Hi I got a call back from one of your lady consultants, she promised to email me my statement showing the unpaids and a settlement letter but until today I have not received any thiing
GM
Gopolang M's update25 Jun 2021, 12:44
Reviewer Update
Hi I got a call back from one of your lady consultants, she promised to email me my statement showing the unpaids and a settlement letter but until today I have not received any thiing