PC
Phillip C

1 reviews | Active since Jun 2012

18 Jul 2017, 09:20

Bad service and *********** leadership

<p>Its been months now sitting with faulty hardware that was supp****. It took their SDPVR Swap package and only one decorder is working. I reported this on Hellopeter after failing to get any action from the company: https://www.hellopeter.com/onair-tv/reviews/delivered-broken-hardware-and-not-fixing-the-issue- ********** . On the day I logged the compaint, I received a prompt response from the company promising to keep me updated and resolve the matter. Its 3 weeks now, no word, no solution and yet every month they don't forget to send their debit orders which I gladly pay.<br /><br />PLEASE STAY AWAY FROM THIS COMPANY, THEY ARE BEYOND *********** AND ARE GLAD TO ***** YOUR CASH. IN MY CASE THEY ALSO TOOK MY FULLY FUNCTIONAL SD PVR AND MESSED UP MY KIDS HOLIDAY BECAUSE I NOW ONLY HAVE ONE DSTV CONNECTION INSTEAD OF 3 AS I ALWAYS HAD.</p>

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Replies (1)
OnAir TV
OnAir TV's reply18 Jul 2017, 10:15
Official

Good Day

We do apologize for the inconvenience caused to you.

Please be advised that you will be contacted and assisted shortly.

Kind Regards