MM
Monki M
1 reviews | Active since Jun 2017
05 Feb 2023, 11:05
Bad service and false marketing
Hi , I am very disappointed with Onair TV, they have **** to me by giving me a 24 months contract saying they are phoning on behalf of Multichoice . They offered me a contract for an amount of R199.00 pm saying I won't be paying Multichoice but will be paying only 1 amount and not the R539.00 anymore now Multichoice disconnected my decoder when I call Multichoice they say Onair TV **** they do not have the package but only the decoder and it's got nothing to do with Multichoice. Please Hellopeter I need you to contact Onairtv and request them to come and fetch their decoder and stop lying to people . And they are forcing people to pay them full payment for 24 months once the decoder is opened.
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Replies (1)OnAir TV's replyOfficial
06 Feb 2023, 08:59Good Day Monki,
Thank you for reaching out to us, we are sorry to hear about this, we will escalate your query to our Customer Care Team to contact you and assist you to a resolve.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we are sorry to hear about this, we will escalate your query to our Customer Care Team to contact you and assist you to a resolve.
Kind Regards,
OnAir TV Team
OnAir TV's reply06 Feb 2023, 08:59
Official
Good Day Monki,
Thank you for reaching out to us, we are sorry to hear about this, we will escalate your query to our Customer Care Team to contact you and assist you to a resolve.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we are sorry to hear about this, we will escalate your query to our Customer Care Team to contact you and assist you to a resolve.
Kind Regards,
OnAir TV Team
