Bad Service

<p>We were contacted for an offer on a DSTV Wifi Device.</p> <p>Order was placed and we were waiting in anticipation with a promise of 1 week delivery.</p> <p>4 weeks later there was still no delivery.</p> <p>When I contacted the company they told me it was dispatched and with the courier.</p> <p> </p> <p>I contacted the courier, who told me it will be delivered on the day...</p> <p> </p> <p>3 days later, NOTHING.</p> <p> </p> <p>I logged a complaint and out of frustratoin told them that the service is shocking and since its been 4 weeks I requested a cancellation.</p> <p> </p> <p>They kept sending me these silly emails to rate the support, and I kept responding with unsatisfied.</p> <p> </p> <p>After 4 weeks - no device was delivered.</p> <p>1 request to cancel based on bad service was actioned IMMEDIATELY.</p> <p> </p> <p>There was absolutely NO attempt made from the consultant to try and rectify the issue, no phone call, just another "Rate my support" automated mail.</p> <p> </p> <p>Absolutely dissappointing!</p> <p> </p> <p> </p>