AW
Alta W
1 reviews | Active since Oct 2018
02 Jun 2025, 09:49
Bad non service
Bad service
I am trying since Aug last year to cancel this debit that is going off from my bank account.
My decoder is long paid for, and there is no technical service whatsoever from this client.
They keep on debiting my bank account and this month they took two installments
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
02 Jun 2025, 12:15Good Day Alta
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply02 Jun 2025, 12:15
Official
Good Day Alta
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
AW
Alta W's updateReviewer Update
05 Jun 2025, 09:33You guys are pathetic, to say the least.
I can prove that I have asked for this cancellation on numerous occasions, hence your agent does not understand this
I need my full refund back since Aug last year to date
And a letter of apology as well as confirmation of closure.
Thanks
I can prove that I have asked for this cancellation on numerous occasions, hence your agent does not understand this
I need my full refund back since Aug last year to date
And a letter of apology as well as confirmation of closure.
Thanks
AW
Alta W's update05 Jun 2025, 09:33
Reviewer Update
You guys are pathetic, to say the least.
I can prove that I have asked for this cancellation on numerous occasions, hence your agent does not understand this
I need my full refund back since Aug last year to date
And a letter of apology as well as confirmation of closure.
Thanks
I can prove that I have asked for this cancellation on numerous occasions, hence your agent does not understand this
I need my full refund back since Aug last year to date
And a letter of apology as well as confirmation of closure.
Thanks
OnAir TV's replyOfficial
06 Jun 2025, 17:20Good Day Alta
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply06 Jun 2025, 17:20
Official
Good Day Alta
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team