1 reviews | Active since Jun 2012
Bad Customer Service and no statement
I am complaining but this list on OnAir Tv is to long!!!!<br> <br> I am going to make this short. No statement and i will cancel my Debit order at the Bank. 1st month nothing,service offline. 2nd Month is coming up and after many phone calls and emails no Statement not even in my email. Push button!!!!! <br> <br> This is your terms and agreement:<br> 3.3 We will send to you monthly statements in which we will record the purchase price, the<br> monthly instalment then payable and the balance of the purchase price still owing. <br> <br> <br> How can i pay if i do not see what i must pay and my balance is not available. <br> <br> Your are breaching your own contract and i Am going to cancel my Debit order if i do not get my Statement as <br> agreed by you In 3 months time since 08/07/15 <br> <br> You only escalate to the supervisor and They are certainly not doing their work as i only get the following answer<br> <br> If you wish to settle the amount, we can arrange a settlement figure for you.<br> <br> I do not wish to settle and want Service as you promised<br>
We do apologize for the inconvenience caused to you, kindly be advised that you will be contacted shortly.
Kind Regards
OnAir TV Team
We do apologize for the inconvenience caused to you, kindly be advised that you will be contacted shortly.
Kind Regards
OnAir TV Team
