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Portia M
1 reviews | Active since Jul 2017
15 Feb 2022, 20:27
Bad Customer Service
I took a contract with Onair TV in December for the explorer decoder with free installation - to date, no one has come to install (two months later)
They are now deducting from my account even though I told them I want to cancel due to bad service delivery. Their agents are rude and do not listen
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Replies (1)
OnAir TV's replyOfficial
24 Feb 2022, 09:47Hi Portia,
We sincerely apologize for any inconvenience or unpleasantness we may have caused you.
We have escalated your query to our Customer Care department and a consultant will be in contact with you.
Kind Regards,
OnAir TV
We sincerely apologize for any inconvenience or unpleasantness we may have caused you.
We have escalated your query to our Customer Care department and a consultant will be in contact with you.
Kind Regards,
OnAir TV
OnAir TV's reply24 Feb 2022, 09:47
Official
Hi Portia,
We sincerely apologize for any inconvenience or unpleasantness we may have caused you.
We have escalated your query to our Customer Care department and a consultant will be in contact with you.
Kind Regards,
OnAir TV
We sincerely apologize for any inconvenience or unpleasantness we may have caused you.
We have escalated your query to our Customer Care department and a consultant will be in contact with you.
Kind Regards,
OnAir TV