MB
Marie B

1 reviews | Active since Sept 2022

01 Nov 2022, 11:16

BAD BAD SERVICE AND COMPANY.

I AM SO ANGRY I CANNOT CONTAIN MYSELF.

I HAVE HAD ISSUES WITH THEM FROM THE BIGGING. REPORTED THE PROBLEM , THEN NOTHING GETS DONE. I PAID UP MY SUBSCRIPTION. AND NO DEBIT ORDERS GOES THROUGH. NOW ALL OF A SUDDEN A DEBIT ORDER GETS TAKEN. I REPORTED THE ISSUE AND NO ONE HAS CONTACTED ME. I AM NOT GOING TO REVERSE THE DEBIT AS IT WOULD SHOW BAD ON MY BANK AND IT IS NOT MY PROBLEM TO SOVLE AS THEY WILL JUST DO IT AGAIN AND AGAIN. I DID A REVIEW BEFORE ON HELLO PETER AND THEN I RECIEVED ASSISITANCE. LET ME SEE IF ANYTHING IS GOING TO BE DONE THIS TIME ROUND.

0
Replies (2)
OnAir TV
OnAir TV's reply01 Nov 2022, 12:53
Official
Good Day Marie, we are sorry to hear about this, we have escalated your query to our Customer Care Team to contact you to resolve and clsoe your query. 
Kind Regards, 
OnAir TV 
OnAir TV
OnAir TV's reply09 Nov 2022, 09:03
Official
Good Day Marie, we trust that you are doing well, as per our Customer Care Team you have been contacted and query has been effectively resolved and closed, please would you be so kindly as to remove your review and replace with a review on the service you received from our Customer Care Team.
Kind Regards, 
OnAir TV Team