LM
Lavhelesani M
1 reviews | Active since Oct 2020
01 Jun 2026, 15:58
AUTHORIZED DEBIT MANDATE MADE BY MY BANK...
On Air TV is a **** company... they deduct your money without your concern and when you call they hang up your calls. It's full of unprofessional personnel, I'm sure I've called more that 6 times telling them that I'm done paying my account but they debited just 2 days ago, I need my R115 back, when I called they told me that it was for IT support, but I said to them how cometh do you have different reference number. Because for IT support it was Comit Technologies PTY LTD, and for On Air... it was On Air with numbers. I wouldn't recommend anyone to use their platform. It is the worst.
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Replies (3)
OnAir TV's replyOfficial
01 Jun 2026, 16:09Hi Lavhelesani
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
OnAir TV's reply01 Jun 2026, 16:09
Official
Hi Lavhelesani
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
LM
Lavhelesani M's updateReviewer Update
02 Jun 2026, 13:01And still, you haven't sent back my money... I NEED MY MONEY BACK... R115.00
LM
Lavhelesani M's update02 Jun 2026, 13:01
Reviewer Update
And still, you haven't sent back my money... I NEED MY MONEY BACK... R115.00
OnAir TV's replyOfficial
02 Jun 2026, 13:02Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.
OnAir TV's reply02 Jun 2026, 13:02
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible.