TL
Thato L
1 reviews | Active since Feb 2019
26 Sept 2025, 07:09
Apouled
I signed up with this useless box in July and advised the to debit in August, because they know better they wanted to debit in July and there was nothing on my account to debit, so now they always try to double debit of which that is denting my account. Can they thye stop forcing to. Double debit and remove all those extra charges they claim i owe them ..this is so annoying honestly
Helpful (0)
Replies (3)0
Replies (3)
OnAir TV's replyOfficial
26 Sept 2025, 08:20Good Day Thato
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Best regards,
OnAir TV's reply26 Sept 2025, 08:20
Official
Good Day Thato
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Best regards,
TL
Thato L's updateReviewer Update
26 Sept 2025, 09:00I hope this auto response is not to keepme quite, coz I'm not
TL
Thato L's update26 Sept 2025, 09:00
Reviewer Update
I hope this auto response is not to keepme quite, coz I'm not
OnAir TV's replyOfficial
29 Sept 2025, 08:15Hi Thato
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Best regards,
OnAir TV's reply29 Sept 2025, 08:15
Official
Hi Thato
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the lookout for a call from our team.
Kind Regards,
OnAir TV Team
Best regards,