MB
Marie B
1 reviews | Active since Sept 2022
01 Sept 2022, 09:29
ANGRY
I AM DISGUSTED AT THE NIGHTMARE. I CANCELLED , THEY PROMISED TO RETURN THE DEBIT , WHICH YES WAS DONE. BUT THE VERY NEXT MONTH THE DEBIT WOULD BE TAKEN AGAIN. THIS HAS HAPPED FOR 4 MONTHS. EVERY MONTH CANCELLING THE SAME AND GETTING REFUNDED , BUT YET THE NEXT MONTH THE DEBIT GOES OFF AGAIN .
I JUST PHONED AGAIN AND WANTED TO CANCEL EVERYTHING AND ASKED FOR EARLY SETTLEMENT.
A PERSON JUST GETS THE RUN AROUND.
ANGRY OF NOTE.
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Replies (1)
OnAir TV's replyOfficial
01 Sept 2022, 14:22Hi Marie,
We sincerely apologize for the experience you have had with us - however, we thank you for bringing this to our attention.
We will escalate this to our Billing Team and attempt to expedite this query for you.
A friendly consultant will be in contact with you.
Kind Regards,
OnAir TV
We sincerely apologize for the experience you have had with us - however, we thank you for bringing this to our attention.
We will escalate this to our Billing Team and attempt to expedite this query for you.
A friendly consultant will be in contact with you.
Kind Regards,
OnAir TV
OnAir TV's reply01 Sept 2022, 14:22
Official
Hi Marie,
We sincerely apologize for the experience you have had with us - however, we thank you for bringing this to our attention.
We will escalate this to our Billing Team and attempt to expedite this query for you.
A friendly consultant will be in contact with you.
Kind Regards,
OnAir TV
We sincerely apologize for the experience you have had with us - however, we thank you for bringing this to our attention.
We will escalate this to our Billing Team and attempt to expedite this query for you.
A friendly consultant will be in contact with you.
Kind Regards,
OnAir TV