TK
Tshwarelo K

1 reviews | Active since Oct 2023

01 Nov 2023, 09:30

*********** and *****ulent

They are convinced me to join with wrong information provided. I told them i have smart TV and wifi instead of the consultant advising me that onair only applicable to those who don't own a smart tv, he continues with the sale. When i contact them to connect the consultant advise me i was not supposed to take up the offer. I have been sending them emails and calls no one is willing to assist me. Now they keep on sending me sms and threatened me with lawsuit. I have even told them to pick up their device but till now i still have it in the house. I would have passed it to someone else but because its not working we can't use it. They must stop feeding clients with incorrect information

0
Replies (1)
OnAir TV
OnAir TV's reply01 Nov 2023, 09:56
Official
Good Day Tshwarelo

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team