DJ
DEBBIE J
1 reviews | Active since Mar 2014
06 Aug 2024, 10:21
*********** and ********* Service
Good day I've been experiencing ongoing issues with On Air TV. The worst Service Provider ever and their turnaround time in resolving issues are even worst. They double debited my account with 2 different amounts, without giving any explanation or correspondence. No reference numbers are provided when doing follow up calls. My account should be paid up by now, however this Company does not even provide a Paid up letter. I will be taking this matter further with the Ombudsman
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Replies (1)OnAir TV's replyOfficial
06 Aug 2024, 10:47Good Day Debbie
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply06 Aug 2024, 10:47
Official
Good Day Debbie
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
