**** and horrible service ever

I have been waiting for an updated statement since the 28 of October and I never receive feedback from them after paying the full outstanding balance till today but they are busy invoicing me while i have settled the account. I have been sending communication via whatsapp, emails and I even went to their Facebook page still no phone call. This is a **** ,I wouldn't advise anyone to deal with them because when you are owing they are quick to call you but when you have a query you can't get ahold of them.

Now I received an sms say I'm owing R378 which is ridiculous and I now demand a phone call on Monday.