AT
Adam T
1 reviews | Active since Aug 2022
24 Aug 2022, 08:33
Agent
Hi my name is Adam Tshabalala i have problem with Onair TV,i have a contract with them of DStv explore 3B of 24months i pay R199 per month but when I check my payment by 2years it will be R4776 while explore 3Bprice,is R1599@other stores,so I don't think is correct they i am paying is double the amount i need help,my number is *** & *** thank you.
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Replies (2)
OnAir TV's replyOfficial
24 Aug 2022, 08:43Good Morning Adam,
We apologize for any miscommunication that may have transpired - we thank you for bringing this to our attention.
We will escalate your query to our Customer Care department, a friendly consultant will be in contact with you to explain the payments of the 24 months contract that you have with the Explora 3B plus Installation included in the package.
Kind Regards,
OnAir TV
We apologize for any miscommunication that may have transpired - we thank you for bringing this to our attention.
We will escalate your query to our Customer Care department, a friendly consultant will be in contact with you to explain the payments of the 24 months contract that you have with the Explora 3B plus Installation included in the package.
Kind Regards,
OnAir TV
OnAir TV's reply24 Aug 2022, 08:43
Official
Good Morning Adam,
We apologize for any miscommunication that may have transpired - we thank you for bringing this to our attention.
We will escalate your query to our Customer Care department, a friendly consultant will be in contact with you to explain the payments of the 24 months contract that you have with the Explora 3B plus Installation included in the package.
Kind Regards,
OnAir TV
We apologize for any miscommunication that may have transpired - we thank you for bringing this to our attention.
We will escalate your query to our Customer Care department, a friendly consultant will be in contact with you to explain the payments of the 24 months contract that you have with the Explora 3B plus Installation included in the package.
Kind Regards,
OnAir TV
AT
Adam T's updateReviewer Update
24 Aug 2022, 08:50Thank you very much i will be waiting for your call because this is to much.
AT
Adam T's update24 Aug 2022, 08:50
Reviewer Update
Thank you very much i will be waiting for your call because this is to much.