mS
mujeeba S

1 reviews | Active since Jun 2012

15 Nov 2017, 14:22

Account refunds-

I am struggling to deal with ON AIR as they feel they can debit my account as and when they please.My R149 has still not been credited to my account since September and another x2 debit orders went off my account on the 20/10/2017. I have never agreed to the below. I want the call recording pulled and the below cancelled off my account immediately and the x2 debit orders refunded immediately. If I am not contacted by COB today, I will have to go further with this complaint, i.e. Hello Peter and the Newspaper.

• Magzone R79 • Somu sim R60

0
Replies (2)
OnAir TV
OnAir TV's reply15 Nov 2017, 14:27
Official

Good Day

We do apologize fir the inconvenience caused to you.

Please be advised that you will be contacted and assisted shortly .

Kind Regards

OnAir TV
OnAir TV's reply22 Nov 2017, 16:23
Official

Good Day Mujeeba

We do apologize for the delay in having your query resolved.

Please be advised that your refund has been processed.

We trust all is in order and you happy with the resolution.

Kind Regards