Account paid up long time ago Still No update

Item: OnAir TV
Rating: 1
Author: Lutendo L

Now almost 9 months still No update from credit bureau that account paid off.. this is very bad I contacted On air TV many times, I did email many times.. All did email credit bureau still no action done.. I begging for ON AIR TV CEO to assist me and taking account from on air TV was my biggest mistake.. take it at your own risk

Helpful (0)

Replies (4)

OnAir TV's replyOfficial

18 Dec 2025, 16:05

Good Day LUTENDO

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team

OnAir TV's reply18 Dec 2025, 16:05

Official

Good Day LUTENDO

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team

Lutendo L's updateReviewer Update

04 Jan 2026, 19:19

Im thinking of coming straight to your head office or getting CEO contact to get assistance... I will continue to rate bad reviews until I get assistance...

Lutendo L's update04 Jan 2026, 19:19

Reviewer Update

Im thinking of coming straight to your head office or getting CEO contact to get assistance... I will continue to rate bad reviews until I get assistance...

OnAir TV's replyOfficial

20 Jan 2026, 11:19

Good Day

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team

OnAir TV's reply20 Jan 2026, 11:19

Official

Good Day

Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.

Kind Regards,
OnAir TV Team

OnAir TV's replyOfficial

10 Mar 2026, 08:11

Hi

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team

OnAir TV's reply10 Mar 2026, 08:11

Official