KM
Kuhle M
1 reviews | Active since Feb 2021
12 May 2023, 09:16
Account enquiry
I'm not happy with the customer service from on air, I've been enquiring about my account. I was advised to contact them, which I did. I've not had any response from them until this day. Just don't know what to do.
Helpful (0)
Replies (6)0
Replies (6)
OnAir TV's replyOfficial
12 May 2023, 11:52 Good Day Kuhle ,
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will be in touch with you in order to resolve and close your query.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will be in touch with you in order to resolve and close your query.
Kind Regards,
OnAir TV Team
OnAir TV's reply12 May 2023, 11:52
Official
Good Day Kuhle ,
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will be in touch with you in order to resolve and close your query.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will be in touch with you in order to resolve and close your query.
Kind Regards,
OnAir TV Team
KM
Kuhle M's updateReviewer Update
12 May 2023, 12:32Great
KM
Kuhle M's update12 May 2023, 12:32
Reviewer Update
Great
OnAir TV's replyOfficial
15 May 2023, 08:09 Good Day Kuhle ,
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will be in touch with you in order to resolve and close your query.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will be in touch with you in order to resolve and close your query.
Kind Regards,
OnAir TV Team
OnAir TV's reply15 May 2023, 08:09
Official
Good Day Kuhle ,
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will be in touch with you in order to resolve and close your query.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will be in touch with you in order to resolve and close your query.
Kind Regards,
OnAir TV Team
KM
Kuhle M's updateReviewer Update
15 May 2023, 08:18How long must I wait? Because last week you'll said that the matter has been escalated...
KM
Kuhle M's update15 May 2023, 08:18
Reviewer Update
How long must I wait? Because last week you'll said that the matter has been escalated...
KM
Kuhle M's updateReviewer Update
15 May 2023, 15:57This matter has been resolved thank you.
KM
Kuhle M's update15 May 2023, 15:57
Reviewer Update
This matter has been resolved thank you.
OnAir TV's replyOfficial
18 May 2023, 11:40Hi Kuhle,
Thank you for the feedback, we appreciate it.
Kind Regards,
OnAir TV Team
Thank you for the feedback, we appreciate it.
Kind Regards,
OnAir TV Team
OnAir TV's reply18 May 2023, 11:40
Official
Hi Kuhle,
Thank you for the feedback, we appreciate it.
Kind Regards,
OnAir TV Team
Thank you for the feedback, we appreciate it.
Kind Regards,
OnAir TV Team