Absolutely poor service

<p>I recieved a call from an agent ay Onair Tv last week, she informed me that my current dualview decoder will no longer be supported by DSTV and she would like to offer me their current special. After confirmation from DSTV that Onair is on their panel i accepted the offer. I have been calling for 5 days already and spoke to 3 agents and non of them could confirm when i will receive my hardware. They do not return calls and none of them seem to have any idea of how to resolve the issue instead each day I'm being told that someone will contact me within 2 days from the last and to date no one has. Very poor customer service!! I will try again tomorrow with the intention of cancelling the deal should i get no joy. I had a look at other complaints and it all relates to the same, i don't know how the authorities can allow this company to continue to contact clients and for a brand like Dstv to allow Onair TV to market their product and yet provide such horrible customer service. </p>