LJ
Louise J

1 reviews | Active since Dec 2019

03 Oct 2025, 14:14

Absolutely no customer service

Received a Streama, cancelled within the cooling off period , no customer service. I asked for tech support which is no existent. No replies on whatapp. I was told the contract is cancelled but nobody follows through. Very quick to make a sale but no follow up. Hit and run. 2 month laser streama is still here and my account is debited. Service is terrible as nobody gets back to you. Promises of a phonecall never happens. Worst service ever. Do not fall for the sales pitch.

0
Replies (1)
OnAir TV
OnAir TV's reply03 Oct 2025, 14:28
Official
Hi Louise 

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the lookout for a call from our team.

Kind Regards,
OnAir TV Team