1 reviews | Active since Oct 2015
a Special deal nightmare
<p>we received a phone call from on air with a offer of R199 x 24 months for two different decoders and a HD decoder with this offer we would have 3 controls and will be able to watch 3 different stations at the same time needless to say this is not true we received the parcell it is still sealed because all of a sudden we must give back our duel decoder which is our property years ago we paid for it in full, I am trying for 5 days to comunicate with them per email but receive no reasonble answer only numbers of our queries like 63493, 63806, 63808.63814 to inform ue they did received the emails as the offer stand so far as I can work it out since they do not reply we will pay R199 + R170 for 24 months = R8856 and on top of this our monthly subscription fee to multichoice which will make also our montley pament R1213 so please do not be fooled by this offer</p>
We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.
An Escalation Agent will be in contact shortly.
Kind Regards
On Air TV Team
We have received your Hello Peter Report and sincerely apologize for any inconvenience we may have caused.
An Escalation Agent will be in contact shortly.
Kind Regards
On Air TV Team
I received a call from ********** 270 but was unable to talk I asked them to phone back in 10 min time and I am still waiting
I received a call from ********** 270 but was unable to talk I asked them to phone back in 10 min time and I am still waiting
I am pleased to say that my problem was looked at and a friendly lady Annie informed me that they will collect the parcel since the deal was not as I undarstand it in the first call offer. I am just happy I could cancell this offer at least they did response once my problem was published on hellopeter
I am pleased to say that my problem was looked at and a friendly lady Annie informed me that they will collect the parcel since the deal was not as I undarstand it in the first call offer. I am just happy I could cancell this offer at least they did response once my problem was published on hellopeter
Good Day Elsie
We trust you are happy with the resolution, Hope all is in order.
May we kindly ask that you change the rating on Hello Peter.
Kind Regards
The OnAir TV Team
Good Day Elsie
We trust you are happy with the resolution, Hope all is in order.
May we kindly ask that you change the rating on Hello Peter.
Kind Regards
The OnAir TV Team
I send another email to ask that the parcell must be collected it is nearly 14hoo an I have been waiting the whole time since yesterday for the courier to collect. my email was read by annelyn david I can not chage the review for the service before all is done and I can be satisfied that there will be no further problems
I send another email to ask that the parcell must be collected it is nearly 14hoo an I have been waiting the whole time since yesterday for the courier to collect. my email was read by annelyn david I can not chage the review for the service before all is done and I can be satisfied that there will be no further problems
I am satisfied that my problem with On Air was resolve to my satisfaction the original reference for the delivery from RAM was ONA01- ********** 5 The courier RAM colected the sealed parcell today at 16h40 and the waybill nr is RW ********** 0.
Thank you Annie
I am satisfied that my problem with On Air was resolve to my satisfaction the original reference for the delivery from RAM was ONA01- ********** 5 The courier RAM colected the sealed parcell today at 16h40 and the waybill nr is RW ********** 0.
Thank you Annie