A bunch of lying scoundrels!!!

My mom got a call from On Air saying they were DSTV and had an amazing deal to upgrade to Explora for R160 and not pay subscription fees for 24 months. Sounded too good to be true so she had them call me and I was basically told the same thing and I asked: What is the catch? None they told me.

She signed up, they delivered the decoder and she waited for the installer to contact her. In the meantime the DSTV subs went off and she was in shock. Then their R160 went off. She called and asked me to assist as well as she didn’t understand everything they were saying.

Basically they are f??????!!! ***** who **** people to sign up for **** they don’t need and some can’t afford.

Been trying to cancel for weeks now.. speak to consultants who are blatantly rude and inconsiderate.

Won’t refund and then to add insult to injury they added another debit order for a WiFi hotspotter for R149 per month for someone who doesn’t even know how to use the internet!!!! Does this make sense?

Someone must be held accountable for this!!!!

Please help!?