A bunch of ***** and *******

I have been battling with on air to stop debiting my bank account since May 2025,after it was confirmed by me and them that the i was mislead about the package they sold me. They then collected the streamer by me in December and confirmed it was not damaged. Inspite of this, the continued to debit my account and I had to keep calling my bank to reverse the debit. At the same time I would call them demanding why they keep doing so but all I get is promises to escalate and get back to me. Obviously this did not happen. I then asked my bank to stop the debit but they said they were unable to do so because On Air is using a legal loop hole to process the debit order. This loop hole is when you reverse the debit, the following month they would simply change the last two digits on the *** and the debit would go through. I then had no choice but to ask my bank to give me a new bank card and *** which they did. Fortunately, this was my secondary bank so only two debits came off that account.