SB
Shantel B
1 reviews | Active since Mar 2025
27 Mar 2025, 06:15
****
These people called me claiming they’re calling from multichoice, the only reason I entertained them. They offered me this new decoder and told me I really didn’t have a choice and they were very insistent and said I had to sign for package. About two weeks later I call DSTV asking them to cancel my entire subscription altogether because I don’t understand these charges, they told me they know nothing about it. Now they’re refusing to take back the product claiming I have a 2 year contract with them. They’re basically a ****, I’ve asked for the telephone recoding and am still waiting.
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Replies (1)OnAir TV's replyOfficial
27 Mar 2025, 08:57Good Day Shantel
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
OnAir TV's reply27 Mar 2025, 08:57
Official
Good Day Shantel
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we will escalate to our Customer Care Team, who will contact you and assist further.
Kind Regards,
OnAir TV Team
