TM
Thabo M
1 reviews | Active since May 2019
05 Apr 2023, 17:02
1 Star is something else, ON AIR TV deserves 0
Since September 2022 nothing has been done to assist me. I kept on getting useless phone calls from your so-called supervisors asking me the same thing over and over again. I immediately request reimbur*****t for all the successful debit orders on my account and demand that you pay all the bank charges for all failed debit orders I have incurred on my bank account since I no longer use that account because of your useless poor service since your agent deceived me.
I have requested that you send me a copy of the call but I'm told I cannot get it but I was informed that I would get it upon request. Please sort out the problem before I take further steps.
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Replies (1)OnAir TV's replyOfficial
06 Apr 2023, 08:01Good Day Thabo,
Thank you for reaching out to us, we sincerely apologise for the inconvenience caused to you with regards to this matter, we will escalate your details to our Customer Care Team who will be in touch shortly to resolve and close your query.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we sincerely apologise for the inconvenience caused to you with regards to this matter, we will escalate your details to our Customer Care Team who will be in touch shortly to resolve and close your query.
Kind Regards,
OnAir TV Team
OnAir TV's reply06 Apr 2023, 08:01
Official
Good Day Thabo,
Thank you for reaching out to us, we sincerely apologise for the inconvenience caused to you with regards to this matter, we will escalate your details to our Customer Care Team who will be in touch shortly to resolve and close your query.
Kind Regards,
OnAir TV Team
Thank you for reaching out to us, we sincerely apologise for the inconvenience caused to you with regards to this matter, we will escalate your details to our Customer Care Team who will be in touch shortly to resolve and close your query.
Kind Regards,
OnAir TV Team
