Refund

These people are making us very stupid now on Monday they called and said they have deposited the money into my husband's account and my husband told them there is no money deposited, he then requested them to send him proof of payment into his email address, until today they haven't sent anything and there is no money in his account. What is it that we have to do now? They do not even keep their promises of calling back or at least notify us with the progress on the matter. This is very annoying now. Please Lynn must just give us the contact details of the management and see if we get a resolution for this, because even if you ask for a manager it like they just giving someone who is passing by the phone.